Streamlined Submissions Intake for Wholesalers, MGAs and Carriers

Heron Data helps wholesale brokers, MGAs and Carriers automate the intake of e-mail submissions from producers (brokers, agents) in Commercial Lines (Property, Fleet, Small Commercial, Workers Comp, D&O, E&S)

  • Double underwriter efficiency: Underwrite twice as many submissions without increasing your team of underwriting assistants or your use of BPOs.
  • Lightning-Fast Processing: Convert submissions into reviewable underwriting files in under 2 minutes, ensuring that you're always up to date on new submissions
  • Accelerated Quote Generation: Rate and quote in hours, not days.
STEP 1

Ingest the submission from the producer

Heron creates a custom email address for each client, which our client uses to automatically forward a copy of all submissions to Heron. For attachments, Heron handles all file formats, including PDF, Excel, JPG, Word, and ZIP.

STEP 2

Classify the files

Heron’s ML models classify the submission’s attachments into 50+ supported file classes. Multi-page documents are intelligently split into sub-files.

STEP 3

Extract and validate

Heron’s in-house GenAI models, fine-tuned for insurance documents, extract structured data from submissions, ready to be written into your PAS.

Extracted data is verified against the original documents to ensure that our extraction of data is accurate. We know that precision is critical, so we run “non-AI” checks on each document type before confirming the extraction of a document.

STEP 4

Validate and complete the submission

Heron ensures that a submission includes all necessary data points required for underwriting. If any information is missing, Heron will automatically reply to the producer to request the missing documents.

STEP 5

Risk prioritization for pre-underwriting

Automatically rank submissions in the “ready for review” queue, prioritizing files based on completeness and adherence to underwriting guidelines, ensuring underwriters focus on the most important submissions first.

STEP 6

Push data to end systems

Heron pushes all data downstream to your downstream systems, such as Policy Administration Systems, CRMs, ERPs, and data warehouses.